hi everybody welcome back to top words
my name is alicia and in this lesson
we're going to talk about
10 phrases that you can use at the post
office let's get started
before we get to the video a quick
reminder that you can find some free pdf
cheat sheets from the link below this
video
check out the youtube description to
find this you can find
conversational phrases and expressions
that you can use in everyday life so if
you want to work on building some skills
in your vocabulary and phrase knowledge
check them out
okay let's get to the video okay first
one
my home address is this
my home address is this okay so if you
bring something to the post office you
want to send it somewhere
and it's not clear which address is your
address the place you are sending
something from
you can tell the post office staff my
home address is
this and you can point as you say it or
you can reverse it as well
this is my home address you might also
hear slightly different pronunciations
you might hear
address or address both are fine so my
home address is this
or this is my home address both are fine
okay the next expression is can i
schedule a re-delivery
can i schedule a re-delivery this is
something you can use
on the phone if there's not like an
online delivery option
can i schedule a re-delivery means you
expect to receive a package and the
package came
but you were not at home so you need to
reach out to the post office or
to the delivery service and schedule
another delivery time
you can do this on the phone can i
schedule a re-delivery
okay the next expression is how much
does the shipment cost
how much does the shipment cost another
way to ask this question
is how much is shipping you might hear
that used how much is shipping
how much does this shipment cost means
how much will it cost me
to send this package or to ship this
package
you can use this when you're not sure
how much something is going to cost
if you want to try to find a cheaper way
to ship something for example
you can confirm the price with this
expression okay
let's go to the next expression can i
have the package insured
can i have the package insured okay
so if you're sending something valuable
or maybe something that's breakable
or something really really important you
might want to buy
insurance for your package or for your
letter whatever you're sending
you can ask can i have this package
insured
to mean i want to buy insurance for this
package
so you can use this when you send
something from the post office or the
delivery service
can i have this package in short okay
the next expression is
how long does the delivery take
how long does the delivery take how long
does the delivery take or
how long does shipping take you might
hear something similar to that
this means how many days will it take
for my package to reach the destination
how long will the delivery take so they
might say
two business days or five business days
or a week
but this will give you some idea of when
the other person can expect to receive
your package
okay the next expression is will the
recipient receive my package by the end
of this week
will the recipient receive my package by
the end of this week
so you can use this expression if you
have a specific deadline in mind and you
can change
by the end of this week to your deadline
you can say something for example to
change this a little bit
like will the package arrive by tomorrow
or will the package be there by the end
of the month
so you can change this expression the by
the
time to refer to your deadline so if you
want to confirm
when something will arrive you can use
this to do so all right
next expression is will i be able to
track the delivery
will i be able to track the delivery
another way to ask this might be
how do i track the delivery or can i
track the delivery
if you want to use online tracking
services you can ask this question when
you send your package
will i be able to track the delivery
they might give you a website or
perhaps some kind of mobile phone number
that you can call
depends on the delivery service but if
you want to track your package and see
where it is you can use this question
okay on to the next expression how
reliable is the delivery process
how reliable is the delivery process
this is a question you might ask if
you're shipping something that's really
easy to break or something that's really
valuable
or maybe if you need to ship something
to like a dangerous area
or a place where maybe roads have been
affected by something recently
so if you have some questions about how
safely your package will arrive you can
use this question
how reliable is the delivery process
this might lead to asking some questions
about
insurance for your package as well okay
on to the next
expression i'd like to send it via first
class
i'd like to send it via first class you
might also just hear
i'd like to send this first class so you
don't have to use via
but first class means the highest level
like a premium level of shipping
so it's more expensive yes but perhaps
there's insurance
you might have faster shipping times
whatever it depends on the delivery
service that you're using
but if you want to get the best shipping
service available you can ask for first
class
i'd like to send this first class please
okay on to the next expression
i'd like to send several parcels at once
so parcel is another way of saying
package you can
of course replace parcel for package
here you can say i'd like to send
several packages or maybe you have a few
things you want to send
the point is if you come to the post
office or the delivery service with many
things you want to send
you can express that to the person
working there you can say i have a few
things i want to send or i have several
parcels i'd like to send
so if you go to the post office and you
have a few things you need to send you
can use an expression like this
you can say something like i have
several parcels i'd like to send
or more casually i have a few things to
send or i'd like to send a few
packages please you can use parcel or
package whatever sounds most comfortable
to you
but this expression can help the other
person understand your needs you don't
have just one thing to send you have
a few alright that brings us to the end
those are 10 phrases that you can use at
the post office
what did you think you can let us know
in the comments and don't forget to
click the link in the description to get
your free
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see you again in the next video
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